Bike Insurance Claim Settlement Ratio in India: Your Comprehensive 2025 Guide

nargis siddiquinargis siddiqui
2 min read

Whether you're purchasing a bike insurance policy for your new ride or renewing your existing cover, the Claim Settlement Ratio (CSR) is a metric you can't ignore. It reveals how reliably insurers honor claims — exactly what every rider wants when accidents or mishaps strike.


What Is Bike Insurance & Why CSR Matters

Bike insurance—a segment of motor insurance—covers two-wheelers against damages, theft, third-party liabilities, and more. In India, having at least third-party bike insurance is mandatory by law, but opting for comprehensive bike insurance (or first-party bike insurance) adds vital protection for your own bike too.

Claim Settlement Ratio (CSR) is calculated as:

CSR = (Number of Claims Settled / Total Claims Received) × 100

If an insurer settles 980 claims out of 1,000 filed, its CSR is 98%—signaling strong claim support.


Top Bike Insurers by CSR (2023–24)

Here are some standout performers with high CSRs, based on recent data:

InsurerCSR (FY 2023–24)
HDFC ERGO General Insurance99% Bajaj Markets
Bajaj Allianz General Insurance98.54% Bajaj Markets
SBI General Insurance98% Bajaj Markets

Why CSR Should Influence Your Choice

  • Higher CSR = Greater Claim Reliability
    Minimizes chances of rejection or delays when filing a claim.

  • Peace of Mind
    Knowing your insurer processes claims efficiently boosts confidence.

  • Compare Providers Smartly
    CSR helps evaluate motor insurance in India beyond just premium costs.


How to Check Claim Settlement Ratio

  1. Visit insurers’ official websites.

  2. Refer to the IRDAI annual report.


Insight from Real Riders

Some users shared practical insights on forums:

“TATA AIG seems good… CSR 99%. ICICI Lombard 93%…” Reddit
“HDFC ERGO… slow, unresponsive… CSR declining…” Reddit

These experiences highlight why CSR alone isn’t everything—customer service and claim experience matter too.


Other Important Insurance Terms

  • Motor Insurance Claim Process (for bikes):
    Involves incident reporting, documentation, surveyor inspection, approval, and payout.

  • Use Tools:
    Motor Insurance Premium Calculator helps compare costs versus coverage quickly.

  • Renewal & Check Options:

    • Bike Insurance Renewal Online

    • Bike Insurance Check Online via insurer portals or the Parivahan site.


Final Thoughts

Choosing a bike insurance policy based on CSR ensures you pick an insurer likely to honor your claims fairly. Combine CSR analysis with checks on:

  • Premiums (Bike Insurance Price),

  • Coverage features (eg., zero-depreciation, add-ons),

  • Ease of renewal (via Bike Insurance Online tools),

  • And reputable service.

With this guide, you’re better equipped to safeguard your ride and your wallet.

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Written by

nargis siddiqui
nargis siddiqui

I'm Nargis, and I prefer to explain financial concepts in simple terms.