Case Study: Private Cloud Testing Success for a Regional Telco

In the race to dominate 5G and mobile-first services, telecom providers can’t afford testing delays, security risks, or fragmented tooling. One fast-growing regional telco learned this the hard way as they hit a wall with their public cloud-based QA infrastructure.

Their initial approach, relying on a public cloud testing vendor, offered flexibility early on. But, as they scaled, data residency concerns, integration headaches, and lack of visibility across QA processes began to drag down speed, security, and reliability.

So they made a bold move: they transitioned to TestGrid’s Private Dedicated Cloud, a region-specific, fully auditable, all-in-one testing environment. The outcome? Greater control, tighter compliance, and 80% test automation within a quarter.

The Challenge: Public Cloud Flexibility Turned into Fragmentation

The telco’s QA teams initially leveraged a public cloud platform for mobile testing. But as their infrastructure grew more complex and regulatory requirements tightened, the cracks began to show:

• Data residency concerns emerged due to strict cross-border data regulations, making compliance risky.

• Security vulnerabilities and weak access controls on shared cloud environments raised red flags with internal auditors.

• Disjointed testing tools, for automation, performance, device testing, and reporting, meant siloed insights and clunky workflows.

• The lack of centralized visibility made tracing and troubleshooting test failures across environments and teams challenging.

In short, the telco’s cloud-based QA stack was no longer keeping pace with its ambitions. It needed a secure, scalable, and consolidated telecom testing platform with complete control over infrastructure and data.

The Solution: A Secure, Purpose-Built Private Cloud with TestGrid

To regain control, the telco migrated its entire QA stack to TestGrid’s Private Dedicated Cloud, hosted in a geo-specific region to meet telecom compliance standards.

Here’s what they implemented:

• Dedicated Private Cloud Instance to ensure geo-residency compliance and full ownership of infrastructure

• SSO, Role-Based Access, and Full Audit Logging to strengthen access control and satisfy internal compliance checks

• Native integrations with Jira, Jenkins, and Azure pipelines to ensure continuous delivery and visibility

• End-to-end QA coverage, unifying device testing, automation, and reporting into one platform

No more vendor lock-in. No more scattered tools. Just a secure, scalable environment tailor-made for their evolving needs.

The Results: High-Speed Testing with Full Ownership and Zero Compromise

The transition to TestGrid didn’t just solve the telco’s compliance concerns; it redefined how their teams approached testing:

• Complete infrastructure ownership (or zero vendor lock-in) means they now define their roadmap, not the vendor

• 60% faster triaging of test issues thanks to centralized dashboards and automated reporting

• 100% data residency compliance, with all test data housed in-region

• 80% automation in test execution within the first quarter, enabling faster, more consistent releases

These changes empowered QA and engineering teams to collaborate more effectively, resolve issues faster, and confidently deliver features.

What the Client Had to Say

“Moving away from the public cloud was a big step—but TestGrid’s private cloud gave us performance, visibility, and peace of mind. Everything just works, and we own it.” — Director of QA & Compliance, Regional Telecom Provider

Why Private Infrastructure Matters for High-Stakes Industries

This case study proves that public cloud isn’t always the best fit for highly regulated industries like telecom. When data sovereignty, security, and speed are critical, private, dedicated infrastructure becomes a strategic advantage.

With TestGrid, organizations don’t just gain infrastructure; they gain:

• Control over data and workflows

• Visibility across QA pipelines

• Confidence in security and compliance

• The ability to scale without compromise

Thinking about reclaiming control of your QA environment?

Explore how TestGrid’s Private Dedicated Cloud can help you eliminate risk and accelerate testing.

This blog is originally published at Testgrid : How a Regional Telco Took Control of Testing with a Private Cloud Built for Scale