Retail Shop Leases in Queensland: What You Really Need to Know

Alright, so you’re looking at renting a retail space in Queensland—or maybe you’re already in one and scratching your head thinking, “Hang on… what does all this legal stuff mean?” Thing is, retail leases aren’t just another piece of paper—they’re kind of a legal beast. Mostly because of the Retail Shop Leases Act 1994 (QLD). Honestly, most people don’t realise just how many moving parts are involved.
Let’s try and make sense of it without giving yourself a headache.
Why the Act even exists
You might ask, “Why do we even need a Retail Shop Leases Act?” Fair question. Basically, it’s designed to keep things somewhat fair between landlords and tenants.
Landlords want their property to make money—understandable. Tenants? They need protection so they’re not hit with hidden fees, sneaky clauses, or surprise rent increases.
Thing is… it’s not always straightforward. Some parts are clear. Others? Bit of a headache, honestly.
Funny story: a café owner I know signed a lease thinking everything was simple. Turns out, there were extra outgoings they hadn’t even considered. Totally legal under the lease, but confusing as hell.
Who this applies to
Not every lease falls under the Act. It’s mainly for retail shop leases—places where goods or services are sold to the public. Think cafés, small clothing stores, hairdressers, or tiny gyms.
But—and this is important—it doesn’t cover every commercial lease. Offices, warehouses, industrial units… usually out of scope. So if your “retail” space is a bit hybrid, double-check. Misclassifying leases happens more than you’d think.
For example, someone tried to open a small wellness studio and assumed they were covered. Turns out, technically it was a service, not a shop. Awkward, right?
Key protections for tenants
Here’s the interesting part. Tenants have rights landlords can’t just ignore:
Disclosure statements: Before signing, landlords must give a statement with key info—outgoings, rent, lease term, and all that jazz. Skip it? Lease could be void. Yeah, seriously.
Security of tenure: Most leases give a right to renew once your lease ends—if you’ve followed the rules. Big deal for location-dependent businesses.
Rent reviews: Rent can’t just jump overnight. The Act lays out how increases happen—CPI, formula, or market rent.
Pro tip: even with protections, the fine print matters. Two leases under the same Act can feel totally different in practice.
Obligations for landlords
It’s not just tenants who get protected. Landlords have duties too. Premises must be reasonably fit, safe, and compliant with health and safety rules. Not optional.
Some landlords try sneaky clauses to dodge responsibilities. The Act can strike those down—but… you guessed it—this usually means a dispute. Stressful, time-consuming, and honestly, kinda soul-sucking.
Funny side note: some landlords still insist on including “surprise fees” clauses, thinking no one will notice. Guess what? People notice, and disputes follow.
Common pitfalls tenants fall into
What trips people up? Here’s a list:
Not reading the disclosure properly: Outgoings, rates, insurance—it all adds up. Some people only glance at the numbers, then panic when bills arrive.
Assuming “market rent” is fair: Landlords can argue market rates, but “market” is tricky. Sometimes an expert valuation is needed.
Ignoring termination clauses: Early exit penalties can be brutal if you’re not careful.
Honestly, a lot of small business owners only realise this stuff after signing. Could save a lot of headaches if you catch it early.
Pro tip: Always ask a friend or advisor to double-check numbers before signing. Fresh eyes can spot sneaky stuff.
Negotiating your lease: yes, you can
Here’s something people often forget—you can negotiate. You’re not stuck with what’s on paper.
Ask about rent-free periods: Sometimes landlords will budge if the space has been empty for a while.
Maintenance responsibilities: Negotiate what you’re actually responsible for versus what the landlord must cover.
Break clauses: Discuss options if business slows down—having an “out” clause can be a lifesaver.
You’d think it would be simpler than this, but landlords and tenants often enter negotiations without fully understanding their rights. That’s where a lawyer comes in handy.
Assigning or subleasing: tricky business
Selling your business or taking on a partner? The Act regulates assignment and subleasing, but landlords get a say. They can’t block you unreasonably—but approvals, references, financials, all that… they can ask.
Here’s the kicker: some landlords stretch “reasonable” to the max. It’s a gray area that often needs legal clarity.
Mini anecdote: a small boutique tried to sublease while going on maternity leave. Landlord delayed approvals for weeks, causing a real headache.
Dispute resolution in Queensland
Things don’t always go smoothly. Rent, repairs, lease terms—arguments happen. In QLD, the Office of the Small Business Commissioner offers mediation, usually faster and cheaper than court.
But mediation isn’t always the end. Some disputes can end up in the Queensland Civil and Administrative Tribunal (QCAT). Knowing your rights before escalating can save a ton of stress.
Pro tip: document everything. Emails, receipts, letters—even casual chats can help if things go south.
The recent updates you should know
The Act isn’t static. Changes in QLD tweak disclosure rules and clarify tenant protections. Subtle, but important.
Worth noting: many tenants are surprised that clauses they thought standard—like automatic rent increases—might actually be regulated under the new rules.
FAQs
Q: Can a landlord refuse to renew my lease? A: Only sometimes. Follow your lease terms and they can’t unreasonably refuse.
Q: What if the landlord doesn’t give a disclosure statement? A: Lease could be invalid—but not automatic. Probably need legal advice.
Q: Are tenants protected if the rent rises? A: Yes. Arbitrary jumps aren’t allowed; the Act sets the framework.
Q: Can I sublease without landlord approval? A: Usually no. Approval is required, but it must be reasonable.
Q: Do I need a lawyer? A: Highly recommended. A commercial or retail leasing lawyer can save headaches and protect your business from dodgy clauses.
Q: Can I negotiate lease terms at all? A: Absolutely. Rent-free periods, maintenance responsibilities, break clauses—all negotiable. Just be polite but firm.
Q: What happens if there’s a dispute about outgoings? A: Often mediation first. If that fails, QCAT can step in. Keep records of everything—it makes a difference.
Bottom line
Retail leases might seem simple—a shop, a contract, some rent. But the Retail Shop Leases Act 1994 (QLD) has nuances that can trip up even seasoned business owners. Understanding your rights, obligations, and dispute options is critical.
If you’re unsure—lease terms, rent increases, disclosure statements—PD Law can help you navigate the maze. They specialise in commercial and retail leases, and getting advice early can save a heap of stress later.
Disclaimer: This article is for general information only and doesn’t constitute legal advice. For advice specific to your situation, consult a qualified commercial or retail leasing lawyer.
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Written by

Dan Toombs
Dan Toombs
As the Director and Founder of Practice Proof, Dan Toombs leads a multidisciplinary team delivering full-stack marketing solutions tailored to professional service firms. He has spearheaded hundreds of campaigns across Google Ads, social media, SEO, content marketing, and CRM automation. Under his leadership, Practice Proof has become a StoryBrand-certified agency known for its clarity-driven messaging and measurable results. Dan has also been at the forefront of integrating AI tools, such as intelligent chatbots and automated lead funnels, helping law firms, financial advisors, and healthcare providers modernize client acquisition and retention strategies. His work consistently bridges traditional marketing foundations with cutting-edge digital innovation.