I Watched AI Turn Our Best Salespeople Into Proofreaders


Day 19 of #100WorkDays100Articles - When Sarah's Tuesday morning truth cuts deeper than any implementation report
I sat in a quarterly sales review meeting.
The numbers looked amazing:
“47 proposals generated this week in 20 minutes each!”
And then someone muttered:
“…but we lost three deals we should’ve won blindfolded.”
Efficiency rising, top line dipping.
Here’s what I’ve been noticing.
Priya — one of the best pre-sales engineers I know — used to win deals by solving problems. She could walk into a room, ask the right question, and make a client feel understood.
Now she checks whether the AI remembered to spell the company’s name right.
From a strategist to a spell-checker.
From a problem-solver to a proofreader.
It’s like making a master chef guard the microwave.
Clients aren’t dumb. They can smell when something’s been stitched together by a machine.
The feedback comes back the same every time:
“This feels generic.”
And when everything feels generic, there’s only one thing left to compete on: price.
The cosmic joke? These “cost-saving” AI tools often cost more.
Because the machine is hungry. It needs constant feeding:
product updates
pricing tweaks
competitor intel
So companies hire people just to keep the robot happy.
The smart teams do something different.
They don’t try to replace humans. They use AI to make them dangerous again.
AI drafts. Humans add the story.
AI formats. Humans build trust.
The work feels lighter, but the relationships get stronger.
That’s the real fork in the road:
Replace people with AI → shiny charts, hollow deals.
Amplify people with AI → trust, insight, and actual wins.
Same tech. Different outcome.
What I’ve learned?
AI doesn’t make you better.
It makes you more of whatever you already are.
If you optimize only for speed, you’ll get faster at losing.
If you optimize for understanding, you’ll win in ways no machine can copy.
The companies that win will be the ones asking better questions, not the ones buying better robots.
#100WorkDays100Articles | #Sales | #GenerativeAI
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