Global Capability Centers (GCCs) have evolved into strategic hubs for innovation, technology transformation, and operational excellence. Once known for cost arbitrage, GCCs today drive next-generation digital transformation, AI-enabled innovation, data-driven decision-making, and enterprise integration. With India leading the charge, GCCs are becoming critical enablers of global business growth.

At TGH Software Solutions, we understand the rapidly growing role of GCCs and empower them with unmatched expertise in integration services across leading platforms like Boomi, MuleSoft, and Workato. Our mission is to support GCCs in achieving faster outcomes in their digital transformation journeys through AI-powered accelerators, scalable delivery models, and certified integration talent.

Global and India GCC Market Landscape

The GCC ecosystem in India has witnessed unprecedented growth over the last decade. According to NASSCOM (2024):

• India is home to 1,900+ GCCs, employing more than 1.6 million professionals.

• By 2030, this ecosystem is expected to grow to 2,500 GCCs, contributing US $100+ billion to India’s GDP.

• Nearly 50% of Fortune 500 companies have already set up GCCs in India.

This transformation clearly indicates that GCCs are no longer cost-centric back-office setups. Instead, they are emerging as global centers of excellence in digital innovation—with strong capabilities in data analytics, cybersecurity, cloud integration, R&D, and AI-driven transformation.

Challenges Faced by GCCs

Despite their exponential growth, GCCs face operational and strategic challenges, including:

• Skill gaps in advanced integration platforms such as Boomi, MuleSoft, and Workato.

• Over-dependence on parent IT teams for complex integration requirements.

• High pressure to deliver faster innovation and digital transformation outcomes.

• Balancing operational cost efficiency with niche talent acquisition.

• The need for AI-powered automation in integration to reduce manual effort and accelerate value creation.

How TGH Supports GCCs

As a trusted Boomi-certified partner with a team of 100+ certified experts across integration platforms like Boomi, MuleSoft, Workato, and Oracle Integration Cloud, TGH Software Solutions is uniquely positioned to help GCCs overcome their challenges.

We offer:

1. Skilled Talent Deployment – Certified integration developers who extend and strengthen GCC teams.

2. AI-Enabled Integration Solutions – Proprietary accelerators like InstaFix, enabling faster IT incident resolution and boosting productivity.

3. Co-Innovation Partnerships – Building new integration frameworks, robust APIs, and reusable assets in collaboration with GCC stakeholders.

4. Flexible Engagement Models – From staff augmentation to project-based delivery and Center of Excellence (CoE) partnership models.

5. Scalable Delivery Models – On-demand scaling of integration experts to match changing GCC requirements.

Why Partner with TGH Software Solutions?

• Boomi-Certified Partner with proven global delivery excellence.

• 100+ Certified Experts specializing in Boomi, MuleSoft, Workato, and other iPaaS platforms.

• Deep domain expertise across Logistics, Manufacturing, Retail, and BFSI industries.

• AI-Powered Accelerators that deliver faster outcomes compared to traditional integration services.

• A consistent track record of enabling global enterprises to achieve faster time-to-market.

Frequently Asked Questions (FAQs)

Q1. Are employees in GCCs full-time employees of their parent companies?
Yes. GCC employees are usually full-time employees of the parent company. However, GCCs partner with experts like TGH Software Solutions to access niche skills and scale faster.

Q2. How does TGH integrate with an existing GCC ecosystem?
Our skilled integration developers can seamlessly work as part of GCC teams or deliver turnkey integration solutions. The flexible model aligns with the GCC’s priorities and parent company’s standards.

Q3. Can TGH help build an Integration CoE for GCCs?
Yes. TGH has proven expertise in setting up Integration Centers of Excellence (CoEs) using frameworks such as UADF.

Q4. Can TGH ramp up resources quickly for large-scale GCC needs?
Yes. With a strong bench of certified Boomi and MuleSoft developers, TGH ensures rapid resource deployment as per GCC requirements.

Q5. What industries does TGH support through GCC partnerships?
TGH has strong expertise in Logistics, Manufacturing, Retail, and BFSI industries. Additionally, our accelerators are domain-agnostic and can be customized to multiple sectors.

Conclusion

As Global Capability Centers (GCCs) redefine themselves from operational units to global innovation hubs, the importance of strategic technology partnerships is evident. With TGH Software Solutions’ certified integration talent, proprietary AI-powered accelerators, and flexible collaboration models, GCCs can scale faster, innovate better, and deliver value consistently.

We partner with GCCs across industries to co-create the next wave of digital transformation—powered by integration, automation, and AI intelligence.