The 2025 NDIS Portal Overhaul: Staying Ahead of the Changes

The NDIS is entering a major digital overhaul in 2025 with the rollout of the my NDIS portal and the gradual retirement of PRODA and the myplace provider portal. These changes will reshape the way participants and providers interact with the scheme—bringing a simpler, more user-friendly system for participants while introducing new compliance and technical steps for providers.

Participants will gain easier access to plan details, funding information, and provider relationships. Providers, on the other hand, must prepare for tasks such as setting up Digital IDs, linking ABNs in RAM, and training their workforce on the new system. Acting early is key to avoiding payment delays, service disruptions, and compliance risks.

Although the transition may feel complex, it’s designed to create a smoother and more transparent digital experience for everyone involved in the disability support sector. With careful preparation, providers and participants can navigate the shift confidently and keep the focus on quality support across Australia.

👉 For more details, click here.