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Jimmy Asija
Jimmy Asija
how-jimmy-asija-love-of-movies.hashnode.dev·May 03, 2025
May 03, 2025

Why 80% of Call Centers Fail—Lessons from Jimmy Asija’s Turnaround Strategies

Though many call centres fail to meet their objectives, they are essential for customer service. Studies indicate that more than 80% of call centres fail over time. What causes their failure, and what steps can they take to improve? Renowned industry...

Why 80% of Call Centers Fail—Lessons from 
        Jimmy Asija’s Turnaround Strategies
Discuss·10 likes·1 read
#CallCenterLeadership

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