About Me
👋 Hi, I’m Arooj Javed, a software support engineer with 10+ years of experience helping tech teams solve real-world problems through smart, lightweight automation. I specialize in improving internal workflows, automating SLA reporting, and building scalable support systems using tools like Excel, VBA, and JIRA without relying on expensive platforms. I’ve worked in cross-functional environments across Pakistan and Europe, and have recently started sharing my technical contributions publicly through open-source projects and blogs. On this blog, I document practical solutions I’ve built around reporting, dashboards, and support automation all based on real work I’ve done in fast-paced tech environments. My goal is to contribute to the wider tech community, learn in public, and help others turn manual tasks into repeatable systems.
I am available for
🚀 Open to contributing to open-source support tools, writing case studies on automation, and collaborating on HCI or workflow optimization projects. 💼 Also available for part-time or remote roles in technical support engineering, process automation, and system improvement.
Badges
Self Starter
Earned on Jun 21, 2025