In a recent New York Times investigation on the surge of fentanyl overdoses across the U.S., one statistic stood out like a siren: deaths involving synthetic opioids have risen more than 7-fold in the last decade, with young adults and teens increasingly among the victims. In Texas, where fentanyl-related deaths have spiked by over 400% since 2019, families are losing loved ones before they even realize addiction has taken root.

The article painted a picture of pain and of a system that often waits until it’s too late.

But tucked away in Austin, Texas, a small team is doing something different. Crosswell Interventions isn’t just reacting to addiction they’re stepping in before another overdose becomes a funeral.

More Than a Wake-Up Call

Founded by interventionist and family recovery specialist Will Crosswell, Crosswell Interventions is rooted in a simple but radical idea: Families don’t have to wait until someone “hits bottom” to get help.

“By the time most people call us, they’re exhausted, scared, and grieving a person who’s still alive,” Will shares. “Our job is to remind them that it’s not too late. That hope is still on the table.”

Crosswell and the team specialize in compassionate, structured interventions the kind that prioritize dignity, not blame. The process is deeply personal. They work closely with families to plan and guide a conversation that invites the struggling loved one into care, often partnering with top-tier treatment centers across the country.

But Crosswell Interventions doesn’t just walk families up to the door of treatment and wave goodbye.

What Makes Them Different

What sets Crosswell apart is their full-spectrum family support model. Beyond traditional interventions, the team provides case management, aftercare planning, and perhaps most importantly, recovery coaching.

For families navigating high-stakes situations involving substances like fentanyl, methamphetamine, or polysubstance use, Crosswell’s clinical partnerships also provide access to detox and stabilization programs equipped to handle the complex medical and psychiatric risks involved.

Real Stories, Real Impact

One parent, who asked to remain anonymous, described the intervention for her daughter as “the hardest day and the best day of my life.”

“She wasn’t angry. She cried. She hugged me. Brooke made sure we were all grounded and calm, even though our hearts were breaking,” the mother recalls. “Today, she’s nine months sober. And I’ve finally started going to Al-Anon and therapy. We’re healing together.”

It’s these quiet, steady stories of transformation that keep the Crosswell team going even when the headlines feel hopeless.

Turning the Tide, One Family at a Time

As fentanyl continues to devastate communities across Texas and beyond, the need for proactive, family-centered care has never been clearer.

“We can’t arrest or shame our way out of this crisis,” Will says. “But we can love people out of isolation. We can meet them where they are. That’s the work.”

For families watching someone they love slip away, Crosswell Interventions offers not just a service but a lifeline.

And in a world overwhelmed by overdose numbers and grief, maybe that’s where the story can start to change.

If you or someone you love is struggling with addiction, you don’t have to face it alone.

Learn more about Crosswell Interventions at crosswellinterventions.com or call for a free consultation.