In today’s fast-paced, digitally connected world, customer expectations are evolving quickly—and nowhere is that more evident than in the automotive sector. As buyers become more informed, more online, and more selective, car dealerships can no longe...
Location: Marriott Marquis, 1535 Broadway, New York, NY 10036 Date: June 7, 2025 Time: 10:00 AM - 1:00 PM EDT (New York) REGISTER NOW Customer step into the future of conversation Join us for an immersive, hands-on workshop, which is designed ...
For any Shopify store owner, getting a customer to make that first purchase is only the beginning. The real challenge lies in turning that one-time buyer into a loyal, repeat customer. That’s where Customer Relationship Management (CRM) strategies co...
In today’s fast-evolving business landscape, customer experience has become the most powerful differentiator. Brands can no longer rely on product quality or pricing alone—they must understand and refine how customers perceive and interact with them....
1. Introduction Mobile apps are everywhere—but not all are created equal. In a digital-first 2025, having a mobile app isn't enough. You need a custom app for business development to stand out and serve your audience in a way that fits your business ...
Augmented Reality (AR) is no longer a futuristic concept. It is already changing how people shop online—especially through mobile apps. For Shopify store owners, AR is proving to be more than just a trend. It helps in reducing returns, increasing con...
In today’s fast-paced digital world, businesses must meet customer expectations for rapid, accurate, and personalized support. However, as customer bases grow, scaling customer service can become challenging. Enter Intelligent AI Agents—transformativ...
Tech work is no longer just about shipping code. It's about shipping outcomes. As we progress through 2025, I believe this with increasing conviction: The best engineering leaders will also think like product leaders. This shift isn't merely theoreti...
In the hyper-digitized economy of today, companies have to count on software that exactly fits their business requirements. Off-the-shelf products frequently fail—too inflexible, too unscalable, or too lacking in the subtle features contemporary busi...
Karthik MSN ~ 7 min read | Published on Feb 07, 2024 TABLE OF CONTENT Stage 1: Acquisition Stage 2: Activation Stage 3: Engagement Stage 4: Retention Stage 5: Referral Stage 6: Revenue More resources on Customer Journey Metrics When it come...
