Web Stack Outage Postmortem: Lessons Learned from the Great Downtime Debacle

Issue Summary: Duration: Start Time: January 21, 2024, 03:15 AM (GMT-5) End Time: January 21, 2024, 05:30 AM (GMT-5) Impact: The outage impacted our primary user authentication service, rendering it inaccessible for 45% of our users. Affected users e...